Our Promise to you
Probe Master's first priority is to please our customers.
If for any reason our products do not meet your quality expectations or do not work for your application, we invite you to exchange the product or return it for a refund. Probe Master has endorsed this policy since 1980
Please call us to obtain an RMA (Returned Merchandise Authorization) number prior to returning product. (800)-772-1519
Probe Master will promptly provide an exchange or refund if product is returned within 30 days, in its original packaging and in saleable condition.
All Return Material Authorizations are conditional and are not final until the product is received and inspected by the company.
Returns may be subject to a restocking fee or calibration fee if products are not returned in saleable condition.